Shipping & Receiving

Our specialized handling and oversized shipping protocols protect your sway pole investment every step of the way.

Global Logistics & Strategic Distribution

At SwayTek, we understand that our equipment is the backbone of your performance. That is why we have developed a tiered logistics network designed to move oversized pieces like sway poles across oceans and borders with maximum security and efficiency.

North America: Seamless Ground Freight

For all orders within the United States and Canada, SwayTek utilizes a dedicated Truck Delivery Network. Because our sway poles are oversized equipment, we bypass standard courier services in favor of specialized freight carriers.

This ensures:

  • Direct Handling: Reduced transfer points to minimize any risk of transit damage.
  • Lift-Gate Services: Available for venues without a dedicated loading dock.

Please read  How to Receive a SwayTek Shipment.

Typical transit times: 3–5 Days

Typical costs (as of June 2026 – these can vary with fuel prices):

  • Eastern Canada: On request
  • Western Canada: ~$1,500 CAD
  • US East Coast: ~$900 USD
  • US Central & West Coast: ~$1,100 – $1,300 USD

Rest of the World: Global Maritime & Air Shipping

For our international performance community outside of North America, we offer worldwide ocean and air freight. Whether you are a touring circus or a permanent installation, we manage the complexities of international transit:

  • ISPM 15 Palletizing: All international orders are shipped on approved pallets, and poles are secured in reinforced, IPPC-certified crates built for the rigors of sea and air travel.
  • Door-to-Port or Door-to-Door: Flexible shipping options based on your venue’s location and local customs requirements.
  • Documentation Support: We provide all necessary commercial invoices and technical specifications to ensure a smooth customs clearance process at arrival.
  • Typical transit times (Sea Freight):
    • Europe: ~5 weeks – Price on request
    • Asia / Oceania: ~8 weeks – Price on request

European Union: Expansion in Progress

We are excited to announce that SwayTek is coming soon to the EU. We are currently finalizing our European distribution partnerships to ensure our continental clients receive the same level of localized support and streamlined shipping that we offer in North America.

  • Sign up for our newsletter to be the first to know when our EU shipping lanes officially open.

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